Support

Support and Inquiries

Official documentation and ways to ask about Cary Audio equipment in Spain.

Enquiries about Cary Audio equipment can be sent through the contact page.

Official Documentation

Each product in the catalogue includes verified links to manuals, quick start guides, and white papers published by Cary on caryaudio.com. Open the model's page and refer to the "Documentation" section to identify which PDF pertains to installation, configuration, or technical reference.

Summaries of the official documentation

Extracts from Cary manuals and guides — intended to assist with setup without replacing the complete PDF.

  • Getting Started with Network Setup (DMS Series)

    Ethernet/Wi-Fi connection and Cary app according to official DMS guidelines.

    • Connect the player to the wired network or configure Wi-Fi ac (DMS-650/700/800) or b/g/n (DMS-300A) using the Cary app.
    • The shared quick start guide (August 2023) covers the common steps for all DMS models: network detection, updates, and basic sources.
    • For Qobuz Connect, please refer to the dedicated guide from May 2025. For TIDAL, consult the official notice from April 2024 prior to linking.

    Models: dms-800pv · dms-700 · dms-650 · dms-300a

  • DMS Usage Table (650 / 700 / 800 PV)

    Official feature comparison among the three high-end players.

    • The PDF "DMS Usage Chart" summarises which services, inputs, and formats Cary documents for each model in the 650/700/800 PV series.
    • Useful for confirming connectivity differences before choosing between adjacent models.

    Models: dms-800pv · dms-700 · dms-650

  • Bias Adjustment in Valve Amplifiers

    Periodic biasing with MA-300 or as per the manual procedure.

    • The manuals for Cary integrated amplifiers and valve stages detail the bias measurement point and the target values per valve.
    • The MA-300 measures 0–300 mA DC with a 6.35 mm jack connector; Cary Audio states it is compatible with all their valve amplifiers.
    • Make adjustments with the amplifier under the conditions specified in the manual (warm-up time, standby mode).

    Models: sli-80hs · sli-100 · cad-300sei · cad-120s-mkii · cad-805rs · cad-211fe · slp-05 · slp-98 · ma-300

  • Ultralinear / Triode Switching (SLI-80HS, CAD-120S)

    Mode change from the front panel as per the manual.

    • The SLI-80HS and CAD-120S MkII allow switching between ultralinear and triode modes from the front panel.
    • Cary documents different power outputs for each mode; after switching, verify the bias according to the manual.

    Models: sli-80hs · cad-120s-mkii

  • MM/MC configuration in VT-500

    Selectable load for moving coil as per manual.

    • The VT-500 supports MM (38 dB at 47 kΩ) and MC (65 dB) with selectable loading between 50 and 1000 Ω.
    • Select the load according to the cartridge manufacturer's instructions and the VT-500 manual.

    Models: vt-500

  • Home Theater Bypass in the SI-300.2d

    Integration with multichannel processor as per manual.

    • The SI-300.2d features a home theatre bypass input, allowing the amplifier to be used with a multichannel processor.
    • Refer to the manual for the procedure on connecting and switching between stereo and cinema mode.

    Models: si-300-2d

  • ES Series Architecture (white paper)

    Technical Document SA-200.2 ES / SA-500.1 ES: Power Supply, Damping, and Monophonic Configuration.

    • The official white paper describes toroidal transformers, capacitor banks per channel, and damping factor.
    • The relationship between the SA-200.2 ES stereo amplifier and the SA-500.1 ES in a bridged monophonic configuration lies in their operational versatility. The SA-200.2 ES is designed as a stereo amplifier, providing two channels of amplification. However, when a more powerful monophonic output is required, the SA-500.1 ES can be employed in a bridged configuration. This setup effectively combines the output of both channels into a single, more potent monophonic channel, enhancing the power delivery to a single loudspeaker. This flexibility allows users to adapt their system to varying power requirements and speaker configurations, maintaining the high-fidelity audio performance expected from Cary Audio products.
    • Confirm that the SA-200.2 ES is not bridgeable.

    Models: sa-200-2-es · sa-500-1-es

  • DMC-600SE Firmware Update V1.1

    Official Firmware Update Procedure.

    • Cary Audio publishes step-by-step instructions for updating the DMC-600SE to firmware V1.1.
    • Follow the firmware PDF before modifying the digital centre's software.

    Models: dmc-600se